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Closing and rating a Ticket
When an answer has been provided to you and you think the ticket can be clos...
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CC'ing People on a Ticket
When you create a support ticket, you have the option to include other ...
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Introduction to NAVBLUE support portal
This brief video gives you an introduction to the navigation and the support...
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Raising a support ticket
Raising a support ticket works the same way on all different support portal....
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Ticket Criticality
When you raise a ticket with us, we ask you to define the criticality of t...
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Searching For a Specific Ticket by Ticket Number
Within the portal, if you want to locate a ticket by specific ticket number,...
